Catering
AWARD-WINNING CUISINE
With our exceptional and dining packages available, events at the Ontario Convention Center will become an unforgettable experience for all guests. We design exceptional dining packages and menus to suit you and your guests needs for any occasion. We can also customize any package to meet your special needs. The Ontario Convention Center (OCC), every event is a one of a kind experience that furnishes more than food and fun, it creates the kind of memories that will endure long after your guests depart. Our menus display an eclectic range of international and regional items which are prepared with the freshest ingredients, premium meats & seafood and feature produce from local farms and growers.
MAKING ARRANGEMENTS
The most important decisions for you to consider regarding the catering services for events are:
- Dates, location & timing
- Approximate guest counts
- Budget Parameters
WHO TO CONTACT
For event and catering arrangements please contact the Catering Sales Department, Arlette Garibay at (909) 937-3000.
PAYMENTS, DEPOSITS AND CONTRACTS
The Food & Beverage minimum listed in your License Agreement OR listed on your Confirmed Banquet Event Order must be paid in full 30 days prior to arrival with the final guarantee and any additional charges are due three (3) business days prior to arrival. OCC Catering does not invoice or extend credit as such your order will be processed upon receipt of deposit, SIGNED estimated Banquet Event Order and Banquet Check.
A final guaranteed attendance figure must be communicated to the Catering Department three working days prior to your event. This figure is the number of guests for which you guarantee to pay and is not subject to reduction. We will prepare 3% over your guaranteed attendance (guarantee up to 300) in vegetarian meals and 2% over (from 300-1000) in vegetarian meals. Services with fewer than the required number of guests may incur a higher cost per unit and/or and additional service charge. Once minimums are stated, they cannot be reduced.
You may finalize your account by company check, cashier’s check, Visa, MasterCard, American Express or cash. The Catering Sales Department will process/pre-approve your credit card for any estimate balance due 3 business days prior to your function date. Any on-site adjustments, additions or replenishments of the contracted catering services will be reflected in a final invoice, payable upon conclusion of the event.
There are some important decisions for you to consider regarding the catering and execution of your events. Your Catering Manager is ready to assist you in making these decisions. The timeline below will help you in creating the environment and presentation needed for a successful event.
- 45 days prior to your event we request an initial order.
- 30 days prior to your event we require the signed Banquet Event Order and Banquet Check along with the final payment based on the Food & Beverage minimum listed in your License Agreement or the Estimated Attendance, whichever is greater.
- 3 business days prior to your event the final guest count and payment in full for the contracted amount is due.
ADMINISTRATION CHARGE AND SALES TAX
A 22% Administration Charge and 7.75% sales tax will be applied to all food, beverage and additional services. Please note that the Administration Charge is taxable (California State Board of Equalization Regulation #1603) All prices subject to change.
BAR SERVICE
A 22% Administration Charge and 7.75% sales tax will be applied to all food, beverage and additional services. Please note that the Administration Charge is taxable (California State Board of Equalization Regulation #1603) All prices subject to change.
MINIMUMS
Services with fewer than the required number of guests may incur a higher cost per unit and/or an additional labor charge.
NO OUTSIDE FOOD & BEVERAGE
OCC Catering is the sole provider of food and beverage at the Ontario Convention Center. Patrons or attendees may not bring food or beverage of any kind into the facility to any event.
ADDITIONAL CATERING ARRANGEMENTS
Our Catering department will be happy to arrange for flowers, entertainment, ice carvings, as well as custom linens, theme props and décor. From a small intimate dinner in one of our banquet rooms to a gala event in our ballroom, our catering department will be happy to discuss all of the options available.
VEGETARIAN MEALS
We ask that three full working days prior to your event an anticipated vegetarian guest count be given with your guarantee. Vegetarian meals will be charged at the same price as the selected menu. We traditionally prepare 3% of your guaranteed guest count for vegetarians unless otherwise notified.
GRATUITIES
In keeping with OCC policies, salaried staff may not accept gratuities.